Lebanon Opera House is committed to protecting your privacy. While we may contact you to promote LOH activities, announce upcoming shows, offer discounts or fundraise, we do not sell or rent customer names, postal addresses, phone numbers or email addresses to third parties.

Organizations that sell tickets through the Lebanon Opera House box office receive information on their ticket buyers upon request. Lebanon Opera House is not responsible for any actions or offers sent by these organizations, but most of our community partners adhere to similar policies.

Lebanon Opera House occasionally shares targeted ticket buyer mailing lists with like organizations for one time use only to promote activities that may be of interest to our patrons. Your information is never shared for commercial purposes and donor lists are never shared.

You have the right to opt out of any or all of these forms of communication at any time.

When purchasing tickets or making a donation with a credit card, we require your credit card number and the card’s expiration date. This information is used only to complete that order. We do not share your credit card information with outside parties except to the extent necessary to complete that order.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Should you have other questions or concerns about these privacy policies or would like to opt out of receiving communications from LOH, please call us at 603.448.0400 or e-mail us.

PURCHASING TICKETS

In Person: 51 North Park Street, the first office on the left as you enter the lobby.

By Phone: 603.448.0400

The box office is open 12 pm until 5 pm, Monday through Friday except for holidays when City Hall is closed. On show days, the box office opens at least one hour before the show and stays open through intermission.

Online: www.lebanonoperahouse.org

To purchase tickets to an event online, just click the “buy ticket” button on the show page or the event listing.

By default, tickets ordered over the phone or online are held at Will Call, to be picked up at the booth in the center of the lobby starting one hour before the show. Your tickets can also be emailed to you to print or access on your smart phone.

Upon request, tickets can be mailed if they are ordered more than seven days before the show.

Unless otherwise noted, shows at Lebanon Opera House are for all ages. Children two years and younger can sit on a lap with no charge, but everyone over the age of two must have a ticket. Any show-specific age restrictions or recommendations will be clearly disclosed.

Other Sources

The Lebanon Opera House box office is the only authorized ticket seller for performances presented at LOH. We do not provide tickets to other sellers with the exception of occasional partnerships with local arts and other non-profit organizations.

Tickets purchased from other sources are purchased at your own risk. If you buy from someplace other than our box office:

We cannot guarantee that your tickets are legitimate.

You may pay more than face value for the ticket or be charge exorbitant service fees.

We cannot help you replace lost or stolen tickets.

You cannot be contacted with show cancellations, time changes or other important performance information.

Buy safe! Buy from LOH!

Payment

We accept Visa, MasterCard, Discover and American Express.

Theater Preservation and Service Fees

The advertised price of most tickets includes service and processing fees. All sales are subject to a $1.50 per ticket Theater Preservation Fee that supports the maintenance, restoration and improvement of the venue.

Gift Certificates

LOH gift certificates are available year-round and in any denomination. They can be used for any performance for which LOH is selling tickets.

Refunds and Exchanges

All ticket sales are final and non-refundable. Tickets may be exchanged for another show or gift certificate, however, as long as they are received more than three days before the performance. A small exchange service fee may apply. Tickets may also be returned to the box office at any time before a show as a tax-deductible donation to Lebanon Opera House.

Inclement Weather

If an event is presented as scheduled, we are contractually obligated to pay the artists and are therefore unable to issue refunds. In the unlikely event a show is cancelled, audience members will be notified via email and/or phone as soon as possible. Cancellation notices will also be posted on LOH’s website and Facebook page.

Accessibility

Seating

All events at LOH have accessible and companion seating available upon request. Please request these seats when ordering tickets. An elevator is available for access to the lobby, box office, restrooms and orchestra level of the theater. There is no elevator access to the balcony.

Restrooms

Accessible restrooms are located in the LOH lobby and on the fifth floor of City Hall.

Other Accommodations

Assistive listening headsets for hearing amplification are available in the box office free of charge.

Sign language interpretation and braille and large-print programs for LOH events are available upon request with 15 business days notice.

For specific access information, please contact the box office at info@lebanonoperahouse.org or call 603.448.0400 ext. 139.